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2018 Community Survey Review
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Summary and Background Information: The city has begun work on the 2018 community survey, which reflects a shift to annual benchmarking and better alignment with the city's administrative work plan. Conducted by the independent National Research Center, the National Citizen Survey™ captured residents’ opinions within the three pillars of a community (Community Characteristics, Governance and Participation) across eight central facets of community (Safety, Mobility, Natural Environment, Built Environment, Economy, Recreation and Wellness, Education and Enrichment and Community Engagement). The National Citizen Survey (NCS) is the only citizen survey endorsed by the International City/County Management Association and the National League of Cities. Communities using the NCS have reported that the tool improved service delivery, strengthened communications with community stakeholders and helped leaders identify clear priorities for use in strategic planning and budget setting.
In addition to standard survey questions, there are approximately six custom questions (Q14 - Q18) the city can provide. In 2017, these custom questions aligned with previous surveys to provide some trend analysis. As part of this year's community survey process, staff is seeking council input on custom questions for inclusion in this year's survey. To facilitate the discussion, last year's survey instrument is attached for reference as well as sample custom questions provided by the National Research Center. The 2017 survey results are available online at http://www.c3gov.com/ResidentSurvey. The city council presentation is also available online as well: https://commerce.legistar.com/LegislationDetail.aspx?ID=3215445&GUID=072EEAEE-F176-4C90-9A36-3986CE6AA567&FullText=1
Pending city council input, staff will work with National Research Center to draft custom questions and prepare the final survey instrument for distribution July 27 - August 10, 2018....
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